Customers and community members have called with concerns, questions and comments as the well-known Peoples Bank signs in Taos County were renamed Hillcrest Bank.
On January 2, National Bank Holdings officially brought New Mexico's Peoples Bank into its five-state network and added the Hillcrest Bank name and signage to the existing buildings.
This merger was seen most recently in Taos February 12 when signs were changed at six New Mexico branches. Bank officials say this merger will not obstruct day-to-day operations for customers and will enhance the scope of services offered by the community bank.
"It really expands the footprint of where you can transact business," said Scott McAdams, the bank's community president.
McAdams had been with Peoples Bank in Taos for 15 years before the merger. McAdams maintains that the community aspect of the bank will remain and customers will see little change other than the logo.
He is assuring his customers nothing major will change with their accounts. The biggest change for customers in the merger will be the changing of routing numbers for automatic deposits.
Hillcrest Bank joins in a banking network of three banks in Texas, Colorado, Kansas and Missouri and allows its customers to use any of Nation Bank Holdings' branches. Travelers from the five states who bank with National Bank Holdings will be able to bank at any of the locations with the help of the merger. McAdams said the website for the bank also has been upgraded and will allow customers more services online than in the past.
According to McAdams, Hillcrest has customers who have banked with the company in Taos for more than 25 years and assures them the bank will still have the same local services and feel.
"Your bankers are still your bankers," McAdams said. "The people who served you in the past are still here."
McAdams added that the complimentary cookies and coffee offered by Peoples Bank will still be offered to customers who bank with Hillcrest.
For more information on the merger, visit Hillcrest Bank at any of its five Taos County locations.