Holy Cross Hospital was among five hospitals across New Mexico recognized for scoring high on quality of care measures and patient satisfaction surveys.
The HealthInsight Quality Award program promotes transparency in health care. Since 2004, the program has recognized nursing homes, hospitals, home health agencies and outpatient medical practices and clinics in Utah and Nevada. This year, HealthInsight New Mexico and the New Mexico Hospital Association partnered to launch the program in our state. The inaugural hospital awards were presented at the New Mexico Hospital Association's 72nd annual meeting, which took place in Albuquerque.
HealthInsight Quality Award hospital recipients were selected based on their national rankings in four categories: health care-associated infections, the results of a survey of patients' experience of hospital care, the number of times patients were readmitted to the hospital within a 30-day period and patient mortality rates. The individual measures were combined into a single weighted composite ranking. Hospitals at or above the 75th percentile nationally on this combined ranking received the award.
Bill Patten, CEO, and Sue Romansky, assistant vice president for quality, accepted the award on behalf of Holy Cross. In addition, the Holy Cross auxiliary/volunteer program was nominated for two awards - Auxillian of the Year Jan Smith for 20 years of service and an excellence award for the hospital's Emergency Room Advocacy Program.
"This just shows the work and progress we are making at Holy Cross. I am proud of our team," stated Patten in a press release.
The other award recipients were Gila Regional Medical Center, Silver City; Lea Regional Medical Center, Hobbs; Presbyterian Española Hospital in Española; and University of New Mexico Sandoval Regional Medical Center in Rio Rancho.