Success Story: Sandia Hearing: Advanced hearing aid technology


May is Better Hearing Month and, for Karen Phillips, co-owner of Sandia Hearing, it’s a perfect opportunity to share an update on the business that has been providing hearing health care for New Mexicans since 1958.

Although the main office for Sandia Hearing is located in Santa Fe, the staff meets with clients in five other towns in Northern New Mexico — including Taos.

Recently, the Taos office of Sandia Hearing moved to 1337 Gusdorf Road, Suite O, which is a professional office building on the south side of town with plenty of parking. And the office will bring a new person on-board.

“Our company is very excited to welcome my brother back to Sandia Hearing as a licensed consultant,” said Cliff Phillips, a licensed hearing instrument specialist with more than 30 years experience and a co-owner of the business.“Richard will be available to meet with our Taos clients the third week of each month by appointment.”

Richard Phillips has been in the hearing industry since 2002 and said he is pleased to return to Sandia Hearing -- specifically to provide hearing assistance to residents living in Taos, Raton and surrounding areas.

Sandia Hearing is looking forward to introducing the latest technology to their clients. Recently, NuEar, the manufacturer of hearing instruments offered through Sandia Hearing, introduced the NOW and iNOW hearing aids. Cliff and Richard encourage hearing aid clients to learn more about the new technology by scheduling a complimentary consultation at one of the Sandia offices.

The newest hearing aids feature a personalized listening experience as each of us has a unique perspective of sound, including:

• The ability to customize the relationship of soft sounds to loud sounds allowing for a more comfortable listening experience.

• Higher frequencies resulting in better sound quality for both speech and music.

• A hearing aid that can tell the difference between music and speech and automatically change what it’s doing to let you hear and enjoy the music.

In addition, when an individual uses an iPhone with iNOW hearing aids, he or she will be able to hear their calls directly through the hearing aids without any intermediate device. Invisible options with the iNOW hearing aids allow for wireless technology in all models, even the smallest hearing aids.

The Phillips family is eager to share the advantages of the latest hearing aids with current hearing aid users and those who feel that they would benefit from using the advanced hearing technology.

When hearing aids are purchased through Sandia Hearing, the customer is entitled to lifetime service at no additional charge for minor repairs, cleaning and hearing aid adjustments. Hearing aid batteries and accessories can also be purchased through any of the Sandia Hearing offices.

In addition to providing a consultation on the newly designed hearing aids and offering complimentary hearing exams by the licensed staff at Sandia Hearing, Karen Phillips said that she has collected numerous articles on hearing health care. Copies of the educational material, which covers numerous topics on hearing and hearing aids, is available by request or by visiting the Santa Fe office.

Melissa Granata and Kathy Perez are the full-time Patient Care Coordinators for Sandia Hearing. And, Kathy is fluent in Spanish, which is very beneficial to many of Sandia Hearing’s clients in Northern New Mexico.

As a means of giving back to the community, Cliff and Richard Phillips continue to provide hearing tests and consultations at no charge to adults 18 years and older. Appointments are available by contacting the office at (800) 646-1984.

The staff provides hearing health care to residents of Santa Fe, Taos, Los Alamos, Española, Raton and Las Vegas. As an added bonus, anyone who visits the Santa Fe office for a hearing test or follow-up appointments will likely get to meet the Sandia Hearing mascots, Jackson and Nate.

Sandia Hearing

1337 Gusdorf Road, Suite O

(800) 646-1984

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